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BBB Accredited Business since
Phone: (503) 325-1974 Fax: (503) 325-5526 View Additional Phone Numbers
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This company offers online sales of adjustable beds and accessories.
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A BBB Accredited Business since
BBB has determined that Premium Adjustable Beds meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMs. Barbara Cripe, President
Beds - Electric & Adjustable Waterbeds - Supplies & Parts Bedspreads - Wholesale & Manufacturers Beds - Wholesale & Manufacturers Bedding
Products & Services
Premium Adjustable Beds sells the following brand(s): Flex-A-Beds, Flex-A-Beds, Holy Lamb Organics, Holy Lamb Organics, Innomax, Innomax, Leggett & Platt S-Cape Adjustable Beds, Leggett & Platt S-Cape Adjustable Beds, Maine Heritage Weavers , Maine Heritage Weavers
Premium Adjustable Beds offers the following product(s): Accessories for Beds, Accessories for Beds, Air Chamber Bed Parts, Air Chamber Bed Parts, Air Chamber Beds, Air Chamber Beds, Bed Linens, Bed Linens, Electric Adjustable Beds, Electric Adjustable Beds, Mattress Pads, Mattress Pads, Mattress Protectors, Mattress Protectors, Mattresses, Mattresses, Organic Baby Products, Organic Baby Products, Pillows, Pillows, Waterbed Parts, Waterbed Parts, Waterbeds, Waterbeds
Method(s) of PaymentPersonal checks, money orders, cashier's checks, PayPal, most credit cards.
Refund and Exchange Policy
Cancellations: If an order is cancelled after it has been shipped or it is refused upon delivery, the customer will be liable for the following charges: cost of processing the order, shipping charges, and the cost of transporting the product(s) back to the distribution center. A mandatory 20% restocking fee will be charged for all cancelled or refused orders that have already shipped. This policy applies to all orders including orders that qualify for free shipping.
Damage Claims: The customer should inspect all shipments upon receipt and note on the Bill of Lading any damages to the product, carton damage, etc. and make any damage claims to PremiumAdjustableBeds.com for any UPS, FedEx and truck shipments.
Returns: With the exception of the mattress air chambers, the following items are non-refundable: replacement components for the original air chambers, mattress top covers, mattress foundations, adjustable bed bases, linens, accessories, mattress toppers, mattress pads, and pillows. If a customer receives the item, and has not opened the package and wishes to return it, the customer will be responsible for the shipping charges back to the manufacturer, and a restocking fee. A refund check will be issued to the customer upon confirmation from the manufacturer of arrival and condition of the item. A refund check will be made out to the customer minus the processing charges and the restocking fee.
Exchanges: If a customer wishes to exchange an unopened product for another product, the customer will be responsible for shipping charges and the restocking fee to the manufacturer and will be responsible for any increase in price. If the exchanged item is of a lesser price, a refund check may be issued if possible (minus the restocking fee).
Alternate Business NamesMobility Within Your Reach, Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview