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Find a Location

L C L Beauty Inc has 1 locations, listed below.

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    Business ProfileforL C L Beauty Inc

    Beauty Supplies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    L C L Beauty offers the online sale of salon and beauty supplies. 

    Business Details

    Location of This Business
    4640 Campus Pl Ste 150, Mukilteo, WA 98275
    BBB File Opened:
    4/27/2010
    Years in Business:
    17
    Business Started:
    6/1/2006
    Business Started Locally:
    6/1/2006
    Business Incorporated:
    6/1/2006
    Type of Entity:
    Corporation
    Alternate Business Name
    • Skintensify
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Kevin Richardson, President
    • Mr. Patrick Richardson, Vice President
    Contact Information

    Principal

    • Mr. Kevin Richardson, President
    • Mr. Patrick Richardson, Vice President

    Customer Contact

    • Mr. Patrick Richardson, Vice President

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/19/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    We ordered a facial machine in January. The steamer was broken already in packaging. We returned they sent a new one. It has broken again and they want us to pay to send back. ******. This is still under warranty. We have asked for them to send a new one like before and they said they dont do that which they did before. Now the loop on the machine is broken. This machine was not worth the money. We would like a replacement steamer or to return the whole thing for a refund and we will go elsewhere. This is unacceptable. They dont have very good reviews on their website. I think they sell refurbished things and dont tell you. I have other machines that have lasted 8 years and were cheaper. Our order id is *****
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Apryle D

    1 star

    04/11/2023

    If I could give this company zero stars, I would. After ordering my spa bed on Amazon from this company, I have experienced problem after problem. From receiving inaccurate replacement parts to overall functionality., my experience with this company has been horrific. Most recently. a lever or arm broke on my spa bed, which affects the ability for the bed to lay flat.. After ordering the part, I finally received after a month of my order. Unfortunately, the same part recently broke again.. I of course, contacted customer service to get another replacement part. I was told that parts are not covered under warranty. I asked for the warranty policy on replacement parts, which I never received. Only after I googled LCL Beauty I was able to view the warranty clause. It clearly does not state parts are not covered under warranty. This company charges top dollar for products and not only has little to none customer service skills, but also their equipment sold is not quality. Please reconsider buying from this company, I highly do not recommend.

    Local BBB

    BBB Great West + Pacific

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