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This business is not BBB accredited.Additional Locations
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This company offers business banking services. This company offers commercial and consumer banking, mortgage lending and investment services.
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This business is not BBB accredited.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Umpqua Bank include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 30 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||22|
|Total Closed Complaints||30|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Raymond Davis, President/CEO
Alternate Business NamesSterling Bank Sterling Financial Corporation Sterling Savings Assoc Sterling Savings Bank Sterling Savings Bank Hm Loan Sterling Savings Bank Home Loan Division Umpqua Distribution Center Umpqua Bank Umpqua Bank Equipment Lease & Finance Umpqua Bank Home Lending Umpqua Bank Leasing Umpqua Bank Mortgage Umpqua Commercial Banking Center Umpqua Private Bank
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview