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BBB Accredited Business since

Good Year Courtesy Auto Service & Tire of Tacoma

Phone: (253) 473-5556 Fax: (253) 473-8612 View Additional Phone Numbers 4502 S Steele St Ste 701, Tacoma, WA 98409

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers tire sales as well as  mechanical repairs to their customers.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Good Year Courtesy Auto Service & Tire of Tacoma meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Good Year Courtesy Auto Service & Tire of Tacoma include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Good Year Courtesy Auto Service & Tire of Tacoma
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 18, 1992 Business started: 10/01/1991 in WA Business started locally: 10/01/1991 Business incorporated 12/13/2002 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State
801 Capitol Way S, Olympia WA 98504
Phone Number: (360) 725-0377

Type of Entity


Business Management
Mr. Scott Welsh, President Mrs. Susan Welsh, VP
Contact Information
Principal: Mr. Scott Welsh, President
Business Category

Auto Repair & Service Auto Repairing - Foreign Brake Service Mufflers & Exhaust Systems Auto Services Auto Dealers - New Cars Shock Absorbers Tire Dealers Auto Electric Service General Automotive Repair (NAICS: 811111)

Products & Services

Good Year Courtesy Auto Service & Tire of Tacoma sells the following brand(s): AC Delco, Dunlop, Goodyear, Interstate, Kelly, Kumho, Michelin

Good Year Courtesy Auto Service & Tire of Tacoma offers the following product(s): Alignment, Brakes, Diagnois, Emission Repairs, Oil Change, Shocks, Struts, Tires

Method(s) of Payment
Cash, Check, Visa, MC, AMEX, Discover, PayPal, Debit, 
Refund and Exchange Policy
We offer a 30-day ride guarantee on many tires, and offer a 24-month or 24,000-mile nationwide warranty on most services.
Service Area
Pierce, Thurston, and King Counties
Alternate Business Names
Scott & Suz Inc Welsh Enterprises, L.L.C.
Products & Services

Tires, brakes, alignment, shocks, struts, emission diagnosis and repair, tire repair, lubrication, oil, maintenance, repairs, mechanical, timing belts, Kelly, dunlop, Goodyear, extended warranties,


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.