This business is not BBB accredited.
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This company is a complete automotive repair shop. They do it all; radiators, mufflers, brakes, tuneups, engine rebuild/replace, heat exchangers, oil coolers, suspension, transmission. Foreign and domestic, trucks, RV's and Marine.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. John Schofield, President Ms. Christine Schofield, Owner Mr. Chip Wood, Service Manager
Auto Repair & Service Recreational Vehicles - Repair & Service Truck Repair & Service
THIS LOCATION IS NOT BBB ACCREDITED
3201 4th Ave S
Seattle, WA 98134 (206) 624-3738 (206) 852-6097 (206) 462-3250 Directions
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Additional Phone Numbers
- (206) 667-0288 - Disconnected(Phone)
- (206) 852-6097(Phone)
- (206) 462-3250 - Disconnected(Phone)
According to information in BBB files, this business is no longer in business.
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: I brought the car in to get fixed. They said manifold and charged me 800$. told me to bring it in in two weeks to check. The engine blew a rod a week later. They picked it up and told me they were going to fix it. Two months later they keep telling me they can't find an engine. I tell them they need get me a rental car and they did, but only paid about half the payments skirting payments from **********. Now the business has gone under for IRS issues and they failed to fix the car, and now have my car at another repair shop where they are charging me to fix the problem they created.
Desired Settlement: I just want my car fixed and for them to honor their guarantee. I already paid to have it fixed and they made the problem worst. Now I'm handling a much larger bill that wouldn't have been if they had just fixed it the first time.