This business is not BBB accredited.

A C Automotive Inc

Phone: (206) 624-3738 Fax: (206) 667-0020 View Additional Phone Numbers 3201 4th Ave S, Seattle, WA 98134 ! There is an alert on A C Automotive Inc !

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This company is a complete automotive repair shop. They do it all; radiators, mufflers, brakes, tuneups, engine rebuild/replace, heat exchangers, oil coolers, suspension, transmission. Foreign and domestic, trucks, RV's and Marine.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on A C Automotive Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 19, 1998 Business started: 08/01/1995 Business started locally: 08/01/1995 Business incorporated 08/01/1995 in WA
Type of Entity


Business Management
Mr. John Schofield, President Ms. Christine Schofield, Owner Mr. Chip Wood, Service Manager
Contact Information
Principal: Mr. John Schofield, President
Customer Contact: Mr. Chip Wood, Service Manager
Business Category

Auto Repair & Service Recreational Vehicles - Repair & Service Truck Repair & Service

Additional Locations


    3201 4th Ave S

    Seattle, WA 98134 (206) 624-3738 (206) 852-6097 (206) 462-3250


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

2/10/2015 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: I brought the car in to get fixed. They said manifold and charged me 800$. told me to bring it in in two weeks to check. The engine blew a rod a week later. They picked it up and told me they were going to fix it. Two months later they keep telling me they can't find an engine. I tell them they need get me a rental car and they did, but only paid about half the payments skirting payments from **********. Now the business has gone under for IRS issues and they failed to fix the car, and now have my car at another repair shop where they are charging me to fix the problem they created.

Desired Settlement: I just want my car fixed and for them to honor their guarantee. I already paid to have it fixed and they made the problem worst. Now I'm handling a much larger bill that wouldn't have been if they had just fixed it the first time.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on A C Automotive Inc
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)