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BBB Accredited Business since
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This company offers auto sales.
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A BBB Accredited Business since
BBB has determined that Thomas Auto Sales Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||6|
Additional Complaint Information
On October 17, 2013, BBB recognized a pattern of complaints from consumers regarding sales practice issues. Consumers allege when they arrive at Thomas Auto Sales Inc's business location, the advertised agreement is not upheld. Consumers further allege the company verbally agrees to repair any issues with the purchased vehicle, but later denies this and refers consumers to their signed "as-is" purchase agreement.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Oregon Department of Motor Vehicles
1905 Lana Ave NE, Salem OR 97314
Phone Number: (503) 299-9999
Type of Entity
Business ManagementMr. Tom Garza, President Mrs. Jackie M Farnsworth, Office Manager
Auto Dealers - Used Cars Used Car Dealers (NAICS: 441120)
Method(s) of Payment
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview