This business is not BBB accredited.

Livengood Motors

Phone: (425) 678-8566 16131 Hwy 99 B, Lynnwood, WA 98087 http://www.livengoodmotors.com/


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Livengood Motors include:

  • Length of time business has been operating
  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Livengood Motors include:

  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Livengood Motors
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 17, 2015
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Revenue
6500 Linderson Way SW Fl 1, Tumwater WA 98501
http://www.dor.wa.gov
Phone Number: (800) 451-7985
bls@dor.wa.gov

Type of Entity

Sole Proprietorship

Business Management
William Libengood, Owner
Contact Information
Principal: William Libengood, Owner
Business Category

Auto Dealers - Used Cars

Alternate Business Names
The Roof Top Cleaners

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    16131 Hwy 99 B

    Lynnwood, WA 98087 (425) 678-8566

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

12/6/2015 Advertising/Sales Issues | Read Complaint Details
X

Additional Notes

Complaint: I went to this used car place to look at a 1990 Volvo 240 DL 4dr sedan. They advertise the mileage as 152,199. When I looked at the vehicle, the odometer did read 152,199. After running a Carfax like I always do, I realized something didn't make sense. In 2011,the odometer was last seen with an odometer reading at 235,000 miles. When confronting the "dealer" about it, he got annoyed/upset, then went on to explain it is impossible to change the odometer, and acted like I was crazy. This made me very uneasy about the vehicle. After a few weeks, I checked their website. The Volvo is still being advertised as only having 152,199 miles. I am very concerned about fraudulent practices.

Desired Settlement: I would like for the "dealer" to advertise the Volvo as the correct odometer reading, so others, like myself, are not fooled into thinking it has fewer.


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Livengood Motors
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)