Business ProfileforFife RV & Auto Center

I purchased my ** from Fife RV center in May 2022, took possession in June 2022. I purchased the ** roof seal with 10 year warranty for $3850 at the time of purchase. With the seal I am required to get inspections. In December 2022 I decided to get ahead of the game since we had a hot summer and make sure my roof seal was still good. After getting the inspection done in ******. I live in ****** but purchased my ** from ********** because of the selection in my area. After getting the inspection done I found out that the perimeter of the roof was never sealed with their product I purchased. I called the seal company and sent pictures. They informed me my roof was no longer in warranty due to the application was not performed properly. I then called Fife RV center and talked with the service manager. After a few phone calls back and forth he admitted that they did not apply the product correctly. He then sent someone down to ****** to apply the seal. When the guy came down he realized the ** was too cold and it was freezing out and the seal would not adhere properly. I called the service manager again and was told they would send someone out again when the weather improved. After numerous attempts in the past 4 mos to have someone come out I am being told they will get to it when they are in the area with no date in mind. I have been offered to bring my ** to the service department 3 hours away and sit while it cures or wait till they are in the area, no date in mind. Both I feel are not satisfactory. I do not have a free day to drive 6 hours and to sit in their service center nor want to pay the gas to bring my Class C ** back up there. The request for a refund is being denied as well. I am at an in pass and do not want to be shoved under the rug and forgot about. As my ** is factory sealed I still do not have the seal I purchased to give me peace of mind my roof will not leak. This was something that was their mistake for not applying correctly the first time.