Business ProfileforPhillips Law Firm

On January 12, 2024, I received an email telling to me to sign a document electronically. The letter states that they have resolved all medical bills, that I would assume the risk of unpaid bills, and that I was told the settlement regarding an accident in 2020 was potentially taxable. These statements are untrue.Phillips Law Firm arranged for chiropractic treatment. They have not negotiate the bill down and have not settled the bill, reduced or not. They also explicitly told me that the settlement was not taxable. If it were, then I would not only receive no net amount of money - I would owe money. In that case, their contingency fee should not be *****% of zero dollars. Regarding the chiropractic bill, the office manager (*********************************) stated the options were to send a check (****** it is the right address and that someone cashes it someday) or to figure it out myself. Both options are unacceptable. A law firm should have the resources to figure it out. Furthermore, it is unconscionable to expect me to sign a document assuming responsibility for unpaid bills and possible tax debts.I would like them to assign my case to someone who has interpersonal and problem solving skills, so that the bills are settled. I also should not have to deal with the office manager who behaves like a used car dealer and says outlandish things. I also expect any settlement distribution letters to accurately reflect what I was told and what happened, instead of just releasing the fee they want and absolving them of all responsibility for finishing the job. If they do not have the resources or problem solving skills to address this appropriately, they should waive a large part of their fee so I can hire someone else to do the job they were hired to complete.