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BBB Business Review

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BBB Accredited Business since

Chehalis Sheet Metal Heating, Cooling & Roofing

Additional Locations

Phone: (360) 748-9221 Fax: (360) 748-4950 View Additional Phone Numbers 350 SW Riverside Dr, Chehalis, WA 98532 View Additional Email Addresses http://www.chehalissheetmetal.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers Heating, Cooling, Roofing, Electrical and Generators. We have a full staff and multiple crews. We have been in business for 53+ years, and most of our customers are by referrals. We take care of you from the start of the job to the very end. Registering your equipment, sending in for any rebates you may have coming.  


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Chehalis Sheet Metal Heating, Cooling & Roofing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Chehalis Sheet Metal Heating, Cooling & Roofing include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on Chehalis Sheet Metal Heating, Cooling & Roofing
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: October 01, 2003 Business started: 07/01/1964 in WA Business started locally: 07/01/1964 Business incorporated 07/01/1964 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
http://www.lni.wa.gov
Phone Number: (800) 647-0982

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
http://www.secstate.wa.gov/corps
Phone Number: (360) 725-0377
corps@sos.wa.gov

Type of Entity

Corporation

Business Management
Mr. Ken W Slater Jr., Vice President Mr. Shane Slater, President Mr. David Pyles, General Manager
Contact Information
Customer Contact: Mr. David Pyles, General Manager
Principal: Mr. Ken W Slater Jr., Vice President
Principal: Mr. Shane Slater, President
Business Category

Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Electricians Heating Contractors Roofing Contractors Heating & Air Conditioning Roofing Contractors (NAICS: 238160)

Products & Services

Chehalis Sheet Metal Heating, Cooling & Roofing sells the following brand(s): Coleman, Daikin, Kohler, Mitsubishi, Trane

Chehalis Sheet Metal Heating, Cooling & Roofing offers the following product(s): Air Conditioners, Furnaces, Gas Furnaces, Generators, Heat pumps, Mini Split Ductless systems, Roofing , Siding , Windows

Method(s) of Payment
We have financing through Wells Fargo you can apply on line. And have several different options for you depending on what you are looking for.  We also take Master Card, Visa and American Express. As well as checks and cash.
Alternate Business Names
Chehalis Sheet Metal & Roofing Co Inc CSM Sheet Metal Heating, Cooling and Roofing

Customer Review Rating plus BBB Rating Summary

Chehalis Sheet Metal Heating, Cooling & Roofing has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.