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BBB Accredited Business since 10/11/2010

TripShock

(850) 424-5125View Additional Phone Numbers35 Red Bay Ct., Santa Rosa BeachFL 32459 Send email to TripShock

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Description

TripShock is an online travel agency that books different travel services such as hotels, activities and transportation.

BBB Accreditation

A BBB Accredited Business since 10/11/2010

BBB has determined that TripShock meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered TripShock's rating include:

  • Length of time business has been operating.

Factors that raised TripShock's rating include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Guarantee / Warranty Issues1
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on TripShock
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: 08/25/2010Business started: 05/01/2009
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Consumer Services/Dept of Agri (TAL)
Mayo Building, Room 110
Tallahassee, FL32399-0800
(800) 435-7352
http://www.800helpfla.com

BBB records show a license number of ST37752 for this company, issued by Consumer Services/Dept of Agri (TAL). Their web address is http://www.800helpfla.com. The expiration date of this license is 03/05/2015.

Type: Sellers of Travel License

Type of Entity

Corporation

Incorporated: May 2009, FL

Business Management
Principal: Mr. Greg Fisher (President)
Contact Information
Ms. Amy Traylor (Partner)
Business Category

Travel Agencies & Bureaus

Products & Services

TripShock is a B2B and B2C type company. It sells marketing services for hotel and activity organizations allowing them to receive business through online booking channels. The TripShock.com site will in turn sell vacation products to the public.

Hours of Operation
Mon: 08:00 AM to 06:00 PMTue: 08:00 AM to 06:00 PMWed: 08:00 AM to 06:00 PMThu: 08:00 AM to 06:00 PMFri: 08:00 AM to 06:00 PMSat: 08:00 AM to 06:00 PMSun: 08:00 AM to 06:00 PM
Refund and Exchange Policy

The refund policy will change from one product to the next. The refund policies are clearly stated on the website prior to booking.

Alternate Business Names
Emerald Memories, Inc.
Industry Tips
BBBTips On Airline Travel
BBB Warns of Deceptive Travel-Related Promotions
Business Travel Costs
Vacation and Travel
BBB Warns Vacationers: Travel-Related Fraud is on the Rise

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.