Tech Support & Loan Calls

  
     
Several calls have been received by consumers regarding fake calls from Microsoft, and the number is continually growing. The call volume has gone up regarding calls from companies purporting to give out loans...
June 06, 2014

ALERT!!!

From Better Business Bureau serving Northern Indiana

CONTACTS:
Greg Smitley, President/CEO, at 260.969.9548
Marjorie Stephens, Director of Marketplace Services, at 260.918.2067

Fort Wayne area is being bombarded with fake calls from Microsoft

[Fort Wayne, IN – June 6, 2014] – Several calls have been received by consumers regarding fake calls from Microsoft, and the number is continually growing. One consumer reported that she had been contacted by a man, who spoke with a thick, foreign accent. He called Wednesday night at 6 pm and told her, “I’m calling because Microsoft has found issues with your computer and is no longer making updates. I can fix the problem so that you start getting Microsoft updates again.” She had a hard time making out what he said because of the thick accent. He asked her for a computer serial number and said that he wanted to confirm that he had the right one. She knew better and told him that she didn’t trust him and that Microsoft doesn’t do things that way. He cussed at her and hung up.

Should you receive any calls like this, just hang up! These scammers do not represent Microsoft, and Microsoft will not call you to repair your computer. If you have concerns about your computer, have it looked at by a reputable business. Call us to check on companies’ reliability or visit us online at www.northernindiana.bbb.org.


Excessive calls from loan companies

[Fort Wayne, IN – June 6, 2014] – The call volume has gone up regarding calls from companies purporting to give out loans. One call came from a person, who received a call from someone who said they represented GE National Bank. He had received multiple calls from the same person offering him a $3000 loan in exchange for monthly payments of $180 per up to 8 months.

Another caller reported having been scammed for $588. He, out of desperation, wanted the $5000 loan offered and was told initially that $375 was required. To finish up the process, $213 was required. Both times, he sent the amounts requested by Green Dot Money Pak card. Once received the loan agent said that $465 was required for insurance. He told them that he did not have this money and that he just wanted his back money. The scammer refused to give it to him and told him that if he just sent the $465, he’d send the whole amount. This was not possible.

On Green Dot Money Pak’s website, it specifically states:

“If you give your Money Pak number or information about the purchase transaction to a criminal, Green Dot is not responsible for paying you back. Your MoneyPak is not a bank account. The funds are not insured against loss.”

We urge extreme caution when sending money via Green Dot Money Pak. Make sure that the person you are sending money to is trustworthy. For any questions or concerns, please call us.


BBB serving Northern Indiana, 4011 Parnell Avenue, Fort Wayne, IN 46805