BBB Business Review

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BBB Accredited Business since 02/14/2013

Window World of Fort Wayne

Find a Location

Phone: (260) 483-3117Fax: (260) 483-6757View Additional Phone Numbers2224 Contractors Way, Fort WayneIN 46818-1721View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 02/14/2013

BBB has determined that Window World of Fort Wayne meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Window World of Fort Wayne's rating include:

  • Length of time business has been operating.
  • Response to 17 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

17 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Problems with Product / Service16
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 17

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Window World of Fort Wayne

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1 Customer Review

Additional Information

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BBB file opened: 02/11/2004Business started: 01/01/1994New Owner Date: 07/01/2012
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met."
You local county or city building department. "These agencies may include Allen County Building Department 260-449-7131

Please check your phone directory for the phone number of your County or City Building Department.

Type of Entity

Limited Liability Corporation

Business Management
Principal: Mr. Justin Wilson (General Manager, Fort Wayne)Mr. Mike Butler (Installation Manager)
Contact Information
Mr. Mike Troutt (Owner/CEO)
Business Category

Windows, Storm Windows & Doors, Doors - Patio, Doors, Windows - Installation & Service, Construction & Remodeling Services, Siding Contractors, Home Improvements, Gutters & Downspouts

Products & Services

This business offers installation and service of windows, Home Improvement, siding and gutters.

Hours of Operation
Mon: 09:00 AM to 06:00 PMTue: 09:00 AM to 06:00 PMWed: 09:00 AM to 06:00 PMThu: 09:00 AM to 06:00 PMFri: 09:00 AM to 06:00 PMSat: 09:00 AM to 06:00 PM
BBB Program Participation
This company participates in the BBBOnLine Program and pledges to uphold BBB standards for online commerce and marketing activities.
Industry Tips
3 day cooling off rule

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.