BBB Accredited Business since 07/01/2003
American Standards Roofing & Siding, LLC
Phone: (574) 247-0417Fax: (574) 247-1005
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Customer Reviews Summary
|Oct. 13, 2014||Not a reliable service.
We recently called this company to give us an estimate on fixing a leaky chimney. The response and estimate were prompt; we were told it would be a small job, but their minimum fee was $300. We agreed, but emphasized that we needed it done within the week, as there was no rain in the forecast, we were moving soon, and were worried about the cumulative effect of rain on the seal over our fireplace. The representative promised us it would be taken care of within the week, but stated he could not commit to a date because he would need to wait until he had more jobs up in our area. Fast forward to a week and two phone calls later (one where his promise to come in the agreed upon time frame was reiterated, the other went to VM and not returned) and still no repairman. It has since rained and our fireplace has buckets and towels to collect the water.
My last VM message to them was to remind them of what any business worth its salt needs to know if they don't want to go under: honor your commitments, and don't mislead customers who need your services. I would not trust this company; there are many others to choose from in the area|
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.