Business ProfileforAdvanced Roofing & Home Improvement, LLC

I hired Advanced Roofing to repair a roof leak on my home (1/3/23) They came to my home and said they repaired the roof leak (3/22/23) and I paid the invoice in full ($470.00) Late August 2023 the ceiling in question was cool to the touch after each rain and the water stain was expanding. It is important to note the leak was the original leak. I called first 9/6/23 to tell them the repair was leaking in the exact same spot and was reassured the same employee would come to take a look. I have called 19 times in the last two months and have spoked to both **** and ********. Several times they said the work order was placed under new explaining the delay in visit. Then as time went on- in October I was informed they do not guarantee their work, only full roof replacements. This was not listed on the estimate that became our contract, on the invoice billed, or on their website. In fact it states they stand by manufacturers guarantee of all their products used. I know flashing was used to repair our roof which I hope has a longer product warranty than 5 months. We now have interior damage in our home due to excessive rainfall entering through this companys repair work. The interior will now require sheet rock, mudding and paint. They are not responsive, have not revisited the site and have collected in full for a service they did not provide. I have enclosed the estimate, payment receipt and phone records from the past 2 months showing my attempts at resolution.