Business ProfileforAndresen Sunrooms, Inc.

On Feb. 12th 2021 my wife and I signed a contract with **** Andresen now Andresen Sunrooms formerly Patio Enclosures Andresen, Inc. My first complaint is we were told and in writing the job would be completed by Memorial Day. The job was held up because the concrete company was behind. We were told he was the "best in the business" and that was the reason long delay. I had my hot tub moved out to the middle of my yard on May 4th at my expense even though **** said he would have his crew move it. The hot tub wasn't moved back in until the end of June. We were 100% satisfied with the sunroom addition to our home. The problem is the concrete around the patio. **** hired ********* Concrete to do the work. after the concrete was finished I noticed the walk way was not sloped away from the 4 in patio. I pointed this out to **** and also **** at ********* concrete. **** told me there is always small puddles on concrete. I mentioned the icing of the large puddle in the winter. **** came out and I suggested sawing the stress lines and hopefully the water would drain. I have been told by 2 different concrete companies that the puddle is not acceptable work especially in this area, they both agree it wasn't sloped away from the patio.On November 14, I texted both **** and Bar with pictures of the large puddle. No return message or call, so I called November 28th. He told me to contact ****. I told **** that I hired him and he hired ********* Concrete. All the same, I had also contacted **** and **** at the same time via text. He has no interest in helping me again telling me it was just a small puddle and put salt on it. To my knowledge, not once did **** come out to inspect the work performed by his company. Nor did he come out to see my complaint. The only way I will be satisfied is to have a complete redo on the section of concrete affected. Obviously not now but something in writing to that effect in the spring of 2022 and NOT by ********* concrete.