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This Business is not BBB Accredited

Northern Indiana Public Service Company

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Phone: (800) 464-7726Fax: (866) 248-7296801 E 86th Ave, MerrillvilleIN 46410-6271http://www.nipsco.com

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BBB Accreditation

Northern Indiana Public Service Company is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Northern Indiana Public Service Company's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 71 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

70 complaints closed with BBB in last 3 years | 23 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Billing / Collection Issues30
Delivery Issues1
Guarantee / Warranty Issues1
Other1
Problems with Product / Service35
Total Closed Complaints 70

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Northern Indiana Public Service Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: 11/16/1978Business started: 01/01/1912
Type of Entity

Corporation

Incorporated: August 1912, IN

Contact Information
Principal: Ms. Karen Bruce (Customer Care Advisor)Ms. Adriana Damacio (Customer Care Advisor)Mr. Jim Stanley (CEO)
Business Category

Natural Gas Companies, Energy Service Companies, Electric Companies

Products & Services

This firm offers both gas and electric utility service in northern Indiana.

Alternate Business Names
NIF&L, NIPSCO
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