BBB Business Review

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BBB Accredited Business since 01/10/2012

Allied Van Lines, Inc.

Phone: (260) 429-2511Fax: (260) 429-1704View Additional Phone Numbers5001 US Highway 30 W, Fort WayneIN 46818-9701 Send email to Allied Van Lines, Inc.

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BBB Accreditation

A BBB Accredited Business since 01/10/2012

BBB has determined that Allied Van Lines, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Allied Van Lines, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 104 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

103 complaints closed with BBB in last 3 years | 22 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues5
Billing / Collection Issues2
Delivery Issues32
Guarantee / Warranty Issues4
Problems with Product / Service60
Total Closed Complaints 103

Customer Reviews Summary Read customer reviews

3 Customer Reviews Customer Reviews on Allied Van Lines, Inc.

Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 3 Customer Reviews

Additional Information

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BBB file opened: 12/14/2011Business started: 03/12/1928
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Indiana Department of Revenue, Motor Carrier Services Division
5252 Decatur Road, Suite R
Indianapolis, IN 46241
(317) 615-7200
http://www.safer.fmcsa.dot.gov/CompanySnapshot.aspx

BBB records show a license number of DOT76235 for this company, issued by Indiana Department of Revenue, Motor Carrier Services Division. Their web address is http://www.safer.fmcsa.dot.gov/CompanySnapshot.aspx.

Type: Towing, Motor Carrier Div. IN Dept of Revenue, D O

Type of Entity

Corporation

Incorporated: October 1954, DE

Contact Information
Principal: Mr. Bill Lyon (President)Customer Contact: Ms. Cindy Balestra (Assistant to the President)Ms. Lesli Bertoli Mr. Don Fuess Ms. Bridget Kelly (Asst.to President)
Business Category

Movers, Moving Assistance - Packing, Unpacking, Organizing, Moving Services - Labor & Materials, Relocation Service

Products & Services

This business offers full service movers to include packing, assembly and disassembly. They also offer moving boxes and packing material.

BBB Program Participation
This company participates in the BBBOnLine Program and pledges to uphold BBB standards for online commerce and marketing activities.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.