BBB Accredited Business since 10/11/2012
Phone: (260) 489-3689Fax: (260) 399-16396409 W Jefferson Blvd, Fort Wayne, IN 46804-6203 Send email to Massage Envy
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This business offers convenient, professional and affordable massages.
Request a Quote
A BBB Accredited Business since 10/11/2012
BBB has determined that Massage Envy meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Massage Envy's rating include:
- Length of time business has been operating.
Factors that raised Massage Envy's rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Corporation
Contact InformationPrincipal: Ms. Ainsley Lee (Owner) Jessica Salas (Manager)
Products & Services
This business offers customized massage therapy.
Hours of OperationMon: 08:00 AM to 10:00 PMTue: 08:00 AM to 10:00 PMWed: 08:00 AM to 10:00 PMThu: 08:00 AM to 10:00 PMFri: 08:00 AM to 10:00 PMSat: 08:00 AM to 06:00 PMSun: 10:00 AM to 06:00 PM
Southwest Fort Wayne