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BBB Accredited Business since 04/01/1982

Jiffy Lube, We Love To Change Oil

Find a Location

Phone: (260) 436-2444Fax: (888) 629-2955View Additional Phone Numbers3818 W Jefferson Blvd Ste 201, Fort WayneIN 46804-6810 Send email to Jiffy Lube, We Love To Change Oil

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BBB Accreditation

A BBB Accredited Business since 04/01/1982

BBB has determined that Jiffy Lube, We Love To Change Oil meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Jiffy Lube, We Love To Change Oil's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 10 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

10 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Problems with Product / Service8
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 10

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Jiffy Lube, We Love To Change Oil

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 03/18/1988Business started: 07/01/1979
Type of Entity

Limited Liability Corporation

Contact Information
Principal: Mr. Steve Sanner (President, Chief Operating Officer)Customer Contact: Ms. Madeline Copenhaver (Director of Guest Services x115)Mr. Chris Chapman (Manager)Mr. Chris Christensen (General Manager)Mr. Dave Figueroa (Manager)Mr. Daniel Frick Mr. Jason A. Greiner (Assistant General Manager)Mr. Jason Huss Steven G. Sanner (President)
Business Category

Lubricating Service - Automotive, Auto Services, Oils - Lubricating

Products & Services

This company offers oil change and preventive maintenance services.

Alternate Business Names
Jiffy Lube, Jiffy Lube #2711, Jiffy Lube/Indiana Lubricants Inc., Jiffy Lube/International, Tuffy Auto Service Center, Indiana Lubricants, Inc., Jiffy Lube of Indiana, LLC, Hoosier Automotive Services, LLC, Merrillville Associates, Inc., OCP Management Group, LLC

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.