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Find a Location

Afdent Dental Services has 1 locations, listed below.

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    Business ProfileforAfdent Dental Services

    Dentist
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/22/1998

    Years in Business: 47

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers Total Family Dentistry.

    Business Details

    Location of This Business
    605 W. Douglas Rd., Mishawaka, IN 46545-1438
    BBB File Opened:
    5/1/1993
    Years in Business:
    47
    Business Started:
    2/1/1977
    Business Started Locally:
    2/1/1987
    Accredited Since:
    6/22/1998
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Affiliated Family Dentists
    • Afdent
    Business Management
    • Dr. Roger Pecina, President
    • Mr. Ryan Pecina, General Manager
    Contact Information

    Principal

    • Mr. Ryan Pecina, General Manager

    Customer Contact

    • Mr. Ryan Pecina, General Manager
    Additional Contact Information

    Fax Numbers

    • (574) 277-8108
      Primary Fax

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/01/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I went to get a tooth pulled I was in extreme pain. I have good insurance. I get there and they corner me with high pressure salsa tatics and tell me that I have to pay a deductible witch I told them Ive already paid to my insurance the deductible has been met I showed them proof they didnt care they still charged me the deductible and also over charged me because my insurance covers everything that was done. They also billed my insurance for things they did not do
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Crystal C

    1 star

    07/20/2023

    I have tried twice to get services rendered at this company. Because the owner has a personal vendetta regarding my X-Husband, he has decided to ban me from services. I have never had any work done by them and because they have a problem with my ex that I divorced in 2013, they refuse to see me. For goodness sake this is 2023 time to get over yourself. Its completely ridiculous and unprofessional. I have never heard of such idiocy in my life.

    Afdent Dental Services Response

    07/25/2023

    Thank you for your response. It is never an easy decision to make when we determine that it is best for a patient to seek treatment elsewhere. Though your case was looked at very thoroughly in 2021 at your last appointment we do have new doctors on our team now and had them re-evaluate your account. We're sorry for the distress that this has caused you. We will have a member of our management team reach out at the number you called us with to find an appointment that matches your schedule. 

    Local BBB

    BBB Serving Northern Indiana

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