BBB Accredited Business since 09/11/1988
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A BBB Accredited Business since 09/11/1988
BBB has determined that Partners 1st Federal Credit Union meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Partners 1st Federal Credit Union's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Advertising / Sales Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Partners 1st Federal Credit Union
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Complaint Breakdown by ResolutionAbout Complaint Details
|06/05/2014||Billing / Collection Issues|
Contact InformationPrincipal: Ms. Carla Bienz (President & CEO)Ms. Cindy Emmerich (Vice President of Marketing)Ms. Deanna Funk (Vice President)Ms. Sherri L. Jones Ms. Kathy Paul (Secretary)
Products & Services
This company offers Federal Credit Union services.
Alternate Business NamesFood Marketing Federal Credit Union
BBB Program ParticipationThis company participates in the BBBOnLine Program and pledges to uphold BBB standards for online commerce and marketing activities.
Map & Directions
Map & Directions
Address for Partners 1st Federal Credit Union
1330 Directors Row
Fort Wayne, IN 46808-1274