BBB Business Review

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Consumer Complaints

BBB Accredited Business since 02/12/2009

Clean Internet, Inc.

Phone: (219) 588-6481

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Advertising / Sales Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)BBB Closure Definitions
07/25/2013Billing / Collection Issues | Read Complaint Details
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Complaint
THIS COMPANY MENTIONED ABOVE HAD GAVE ME A CALL TO FIND OUT WHAT I WANTED TO DO. I TOLD THEM TO CANCEL THE SUBSCRIPTION AND THEY HAVE REFUSED TO DO IT
PROBLEM DATE: 07/10/2013
SERIAL KEY # **************
SALES REP: **** ****
PAYMENT METHOD THEY WANT TO DEBIT: MY DEBIT CARD
AS WELL AS MY BANK ACCOUNT

I WANT THEM TO CLOSE AND CANCEL MY MEMBERSHIP AND SUBSCRIPTION

Desired Settlement
1. CANCEL MY SUBSCRIPTION
2. CLOSE MY ACCOUNT
3. BLOCK MY DEBIT CARD NUMBER AND DO NOT REMOVE ANY FUNDS FROM THE DEBIT CARD OR THE BANK ACCOUNT
4. A LETTER MAILED TO ME STATING THAT THEY DID WHAT I WANTED

Business' Initial Response
We honored his request when he called in?
I have no clue why he would file this, We never billed him for our product.

Business' Final Response
We will do is a customer wishes and more right away

Industry Comparison| Chart

Computers Software & Services, Internet Marketing Services, Internet - Web Hosting

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.