BBB Logo

Better Business Bureau ®
Start With Trust®
Northern Indiana

BBB Charity Review

Start Business Review
BBB Reliability Report for

Volunteer Center @ RSVP


A BBB Accredited Charity since 10/09/2009.

This BBB Accredited Charity meets all 20 Standards for Charity Accountability and is a Seal Holder.
BBB issues Charity Reports on all organizations, whether or not they are BBB accredited. If an organization is a BBB Accredited Charity, it is stated in this report.

Did you find useful the letter grade on this BBB Charity Review?
Yes | No
Name: Volunteer Center @ RSVP
Phone: (260) 424-3505
Fax: (260) 424-3512
Address: 3401 Lake Ave Ste 4
Fort Wayne, IN 46805-5500
Yahoo Map
Website: www.volunteerfortwayne.org
Report Issued Date: November 14, 2013
Report Expiration Date: December 1, 2015
Original Business Start Date: July 2004
Principal: Ms. Jean Joley, Director
Customer Contact: Ms. Jean Joley, Director
Entity: Non-Profit Domestic Corporation
Incorporated: July 2004, IN
Type of Business: Charity - Local, Charity - Human Services (i.e. assistance to individuals & families)
BBB Accreditation: This organization is a BBB Accredited Charity.

Additional DBA Names

RSVP of Allen County, Inc.

Stated Purpose

Mission Statement:
Volunteer Center RSVP endeavors to serve its community by providing a corps of volunteers to fill important community roles, and to provide for its volunteers meaningful opportunities for community service relevant to their skills, abilities and interests.


Evaluation Conclusions

This organization has been evaluated according to the 20 BBB Standards for Charity Accountability. This organization meets all those Standards and is a BBB Accredited Charity.


BBB Charity Seal Participation

Charities that meet the Standards for Charity Accountability are eligible to participate in BBB Wise Giving Alliance Charity Seal program. The seal, which can be displayed on the charity's web site and in printed materials, helps inform the public that the charity meets these standards. This organization participates in this program.


Programs

EITC TAX PROGRAM
IRS trained and certified volunteers offering free Federal and State Income Tax preparation to low income families and military families in the Allen County Community. Last year our IRS Certified Tax Volunteers assisted 4,970 taxpayers in 7 language groups and returned $2 million dollars to Allen County families.

HERE TO HELP PROGRAM
Provides volunteers to agencies to assist clients obtain Indiana Assistance Benefits such as Indiana unemployment, food stamps and Medicaid benefits. The program has expanded to assist in enrollment of individuals and families in Health Exchanges for Affordable Care Act.

MILITARY TAX PREPARATION
Free Income Tax preparation for active and deployed military personnel and their families. This service is offered year round for military returning from active duty.

MILITARY SUPPORT TEAM
Help direct the development and implementation of programs to support military families in Allen County and mentor veterans in their search for employment.

OPERATION MILITARY KIDS
Support for military Children and their families facing military deployment.

COATS 4 KIDS
Annual county-wide collection program providing 4,500 new and gently used coats to children in local schools, shelters and social service agencies. Over 24,443 coats have been donated by the community in the past eleven years.

HOMELAND SECURITY VOLUNTEER RECEPTION CENTER
Clearinghouse for spontaneous volunteers and donations, operating in times of local emergency, to insure the needs of local social services and civic agencies are met.

For the year ended December 31, 2012, Volunteer Center @ RSVP's program expenses were:

Community Service & Volunteer:$172,288
EITC Tax Program:$30,974
 
Total Program Expenses:$203,262

Governance

Chief Executive Officer:Jean Joley, Executive Director
Chair of the Board:Debbie Blacketer
Chair's Profession / Business Affiliation:Hospice Administrator
Board Size:14
Paid Staff Size:2 full time and 2 part time

Fund Raising

Method(s) Used:Fund raising methods include: Direct Mail Appeals, Grant Proposals, and Internet.

Related contributions include: Contributions and grants and other revenue.


Tax Status

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.


Financial

According to Volunteer Center @ RSVP's IRS Form 990 for the year ended December 31, 2012:

Income
 Contributions and Grants$218,833
 Investment Income$93
 Other Revenue$6,381
 Total Income:$225,307
 
Expenses  % of total
Expenses
% of total
Income
 Programs:$203,262 86.93%90.22%
 Fund Raising:$3,488 1.49%1.55%
 Administrative:$27,083 11.58%12.02%
 Total Expenses:$233,833
 
Excess of Income over Expenses$-8,526
Beginning Net Assets$107,522
Ending Net Assets:$35,998
Total Assets$190,310
Total Liabilities$154,312

Additional Contact Information

Additional Phone Numbers
Tel: (888) 219-6868


Back to top

Industry Tips

Allowing a Charity to Use Your Name
Contributing with Confidence
Guidelines for Business Giving
Tips on Contributing Used Cars to Charity
Tips on Volunteering


Report as of December 19, 2014 12:04
Copyright© 2014 Better Business Bureau


An organization may change its practices at any time without notice. Donors must decide for themselves the significance of any variation from BBB Standards, taking into account the relative importance of the practice in question in the context of the organization's total performance.

This report reflects the results of an evaluation of informational materials provided voluntarily by the organization. The report is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgement.

This report is not to be used for fund raising or promotional purposes.


As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.