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BBB Charity Review

This BBB Accredited Charity meets all 20 Standards for Charity Accountability.
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Name: Allen County Christmas Bureau
Phone: (260) 710-2163
Fax: (260) 483-4284
Address: PO Box 13265
Fort Wayne, IN 46868-3265
Report Issued Date: January 19, 2012
Report Expiration Date: July 24, 2016
Original Business Start Date: January 1936
Principal: Ms. Jane Surbeck, President
Customer Contact: Ms. Jane Surbeck, President
Entity: Non-Profit Domestic Corporation
Incorporated: November 1973, IN
Type of Business: Charity - Local

Additional DBA Names

Christmas Bureau

Stated Purpose

The Allen County Christmas Bureau was founded in 1936 by Margaret Ann Keegan. After the 1991 season the original Christmas Bureau disbanded because of a lack of volunteers and contributors. At that time some members of the community decided this organization was worthwhile and needed to continue serving the needy in the Allen County Community. With $33.00 left over from the former organization we reorganized, became incorporated as a non-profit organization and received a 501(c)(3) designation from the Internal Revenue Service.

Today the Christmas Bureau follows in the footsteps of the original founder. The Mission of the Allen County Christmas Bureau is to assist the needy with their Christmas needs and desires, by providing gifts and food, personal hygiene items and cleaning products for needy families and individuals at Christmas time. The organization receives referrals from social service agencies. The organization assists Allen County residents only.

If you would like to make a tax deductible contribution to this BBB Accredited Charity, please mail those to the organization's address at PO Box 13265 Fort Wayne, IN 46868-3265.

Evaluation Conclusions

This organization has been evaluated according to the 20 BBB Standards for Charity Accountability. This organization meets all those Standards and is a BBB Accredited Charity.


The Allen County Christmas Bureau is an all-volunteer organization, which works with social service agencies whose caseworkers refer their clients for assistance. The clients are match with businesses, churches, individuals, organizations and schools who have requested to "Adopt" a family for the holiday season. In 2010 the Christmas Bureau adopted 417 families ranging in size from singles and seniors to families of 11 members. The Christmas Bureau also collects food, personal hygiene items, paper products and cleaning needs in order to fill in when some of the families' boxes are lacking in those areas. This collection takes place the week prior to opening the site for receiving gifts. Any left over supplies are delivered to an Associated Churches Food Bank for distribution.
In 2010 a few families were not taken care of appropriately. The Christmas Bureau had volunteers fill the families' packages in order to meet their needs. During the season it was discovered some special needs in the community plus families needing special assistance. To attend to those needs, checks were written in the total amount of $5,800. After the season ended, in January, 2011, checks in the total sum of $12,000 were distributed to many agencies in the Allen County area to assist them with special needs and donated $335 in gift cards as well.
The Organization's Board of Directors and volunteers are pleased to be able to help needy members of the community have the Christmas they deserve. The adopters provide the makings for a Christmas day meal and gifts for the family in need. The adopter brings the gifts to the Christmas Bureau for delivery by the caseworkers.

Total Program Expenses:$26,500


Chief Executive Officer:Jane Surbeck
Board Size:20

Fund Raising

Method(s) Used:Allen County Christmas Bureau raises funds through direct mail appeals.

Fund raising costs were 9% of related contributions. (Related contributions, which totaled $22,741 are donations received as a direct result of fund raising activities.)

Tax Status

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.


According to Allen County Christmas Bureau's 990-EZ Tax Form for the year ended December 31, 2010:

 Investment income$7
 Total Income:$22,748
Expenses  % of total
% of total
 Programs:$26,500 88.63%116.49%
 Fund Raising:$2,000 6.69%8.79%
 Administrative:$1,399 4.68%6.15%
 Total Expenses:$29,899
Excess of Income over Expenses$-7,151
Ending Net Assets:$26,437

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Report as of July 29, 2014 02:40
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