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BBB Reliability Report for

Aging & In-Home Services of Northeast Indiana

A BBB Accredited Charity since 04/27/2006.

This BBB Accredited Charity meets all 20 Standards for Charity Accountability and is a Seal Holder.
BBB issues Charity Reports on all organizations, whether or not they are BBB accredited. If an organization is a BBB Accredited Charity, it is stated in this report.

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Name: Aging & In-Home Services of Northeast Indiana
Phone: (260) 745-1200
Fax: (260) 422-4916
Address: 2927 Lake Avenue
Fort Wayne, IN 46805-5415
Yahoo Map
Report Issued Date: February 25, 2013
Report Expiration Date: March 31, 2015
Original Business Start Date: January 1974
Principal: Ms. Connie Benton Wolfe, President & CEO
Customer Contact: Ms. Mary Wiemann, Senior Vice President of Advancement - (260) 745-1200
Incorporated: December 1974, IN
Type of Business: Charity - Local
BBB Accreditation: This organization is a BBB Accredited Charity.

On July 01, 2012, Allen County Council on Aging (ACCOA) became a division of Aging & In-Home Services of Northeast Indiana (AIHS) to better serve Allen County's rapidly growing population of older adults and their caregivers plus individuals living with disabilities through combining the efforts and resources of both organizations.

Stated Purpose

The mission of Aging & In Home Services of Northeast Indiana is to promote dignity, independence, and advocacy for all older adults and persons with disabilities.

If you would like to make a tax deductible contribution to this BBB Accredited Charity, please visit the organization's website at or call their office at 260 745-1200.

Evaluation Conclusions

This organization has been evaluated according to the 20 BBB Standards for Charity Accountability. This organization meets all those Standards and is a BBB Accredited Charity.

BBB Charity Seal Participation

Charities that meet the Standards for Charity Accountability are eligible to participate in BBB Wise Giving Alliance Charity Seal program. The seal, which can be displayed on the charity's web site and in printed materials, helps inform the public that the charity meets these standards. This organization participates in this program.


Aging & In Home Services of Northeast Indiana (AIHS) has been serving the 9 counties of northeast Indiana for over 35 years. Designated as the single point of entry for Long Term Care by the state of Indiana, AIHS is available and ready to assist seniors, disabled and their families with the growing number of options when considering long-term care.
AIHS programs include: Aging & Disability Resource Center: Provides information & Assistance, Options Counseling, Benefits Enrollment, Community education Series and Senior Health Insurance Program (SHIP).
Family Caregiver Center: Provides Caregiver Assessments, Caregiver Consultation, Respite Care, Men as Caregivers Initiative and Family Counseling & Mediation.
Home & Community Services: Provides Senior Dining, Meals on Wheels, Transportation, Homemaker & Chore, and Legal Services.
Geriatric & Disability Case Management: Provides Comprehensive Assessments, Care Planning, Referral & Monitoring, Enrollment Assistance for State & Federal Programs, Consumer-Directed Care Management, Pre-Admission Screening for Nursing Home Care.

For the year ended June 30, 2011, Aging & In-Home Services of Northeast Indiana's program expenses were:

Area Agency on Aging:$2,945,481
Case Management:$2,197,523
Total Program Expenses:$6,630,034


Chief Executive Officer:Connie Benton Wolfe
Chair of the Board:Heidi Adair
Chair's Profession / Business Affiliation:Attorney-Beers, Mallers, Backs & Salin
Board Size:12
Paid Staff Size:73 Full Time. 72 Part Time.

Fund Raising

Method(s) Used:The organization raises funds through direct mail appeals, invitations to fund raising events, print advertisements, grant proposals and sponsorships.

Related contributions include grants and fees, contributed cash, contributed facilities and other.

Tax Status

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.


According to Aging & In-Home Services of Northeast Indiana's Audited Financial Statements for the year ended June 30, 2011:

 Grants & fees$6,915,942
 Program service revenue$123,498
 Contributed cash$133,970
 Contributed facilities$141,528
 Other income$16,724
 Interest income$3,953
 Total Income:$7,335,615
Expenses  % of total
% of total
 Programs:$6,630,034 92.69%90.38%
 Fund Raising:$17,317 0.24%0.24%
 Administrative:$505,800 7.07%6.90%
 Total Expenses:$7,153,151
Excess of Income over Expenses$182,464
Beginning Net Assets$575,871
Ending Net Assets:$758,335
Total Assets$2,786,169
Total Liabilities$2,027,834

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Report as of August 19, 2014 09:38
Copyright© 2014 Better Business Bureau

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This report reflects the results of an evaluation of informational materials provided voluntarily by the organization. The report is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgement.

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