BBB Business Review

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BBB Accredited Business since 10/08/2009

Grote Automotive, Inc.

Phone: (260) 422-5000Fax: (260) 444-57151630 N Coliseum Blvd, Fort WayneIN 46805-4950 Send email to Grote Automotive, Inc.View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 10/08/2009

BBB has determined that Grote Automotive, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Grote Automotive, Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 19 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

19 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues5
Problems with Product / Service14
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 19

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Grote Automotive, Inc.

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1 Customer Review

Additional Information

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BBB file opened: 06/20/2008Business started: 11/01/2007New Owner Date: 11/01/2007
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Secretary of State
201 Statehouse
Indianapolis, IN 46204
(317) 232-6576

BBB records show a license number of 0702091 for this company, issued by Secretary of State. The expiration date of this license is 05/01/2017. Auto Dealers Service Divison.

Type of Entity

Domestic Professional Corporation

Business Management
Principal: Christine Watson (Customer Retention Manage)
Contact Information
Customer Contact: Mr. Kim Baker
Business Category

Auto Dealers - Used Cars, Auto Repair & Service

Products & Services

This business offers used Automotive sales and service.

Alternate Business Names
Grote Automotive Incorporated

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.