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          Find a Location

          Napleton's Autowerks of Indiana has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Napleton's Autowerks of Indiana

              1349 Indianapolis Blvd Schererville, IN 46375-1313

            • Napleton's Autowerks of Indiana

              1301 Indianapolis Blvd Schererville, IN 46375-1313

            Business ProfileforNapleton's Autowerks of Indiana

            New Car Dealers
            Multi Location Business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Napleton's Autowerks of Indiana has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Napleton's Autowerks of Indiana

                1349 Indianapolis Blvd Schererville, IN 46375-1313

              • Napleton's Autowerks of Indiana

                1301 Indianapolis Blvd Schererville, IN 46375-1313

              BBB File Opened:
              2/24/2004
              Years in Business:
              21
              Business Started:
              10/15/2002
              Business Incorporated:
              7/1/2002
              Type of Entity:
              Corporation
              Alternate Business Name
              • Napleton Auto Group
              • Napleton Autowerks of Indiana, Inc.
              • Napleton Mercedes Benz
              Business Management
              • Mr. Michael Jopes, CFO
              • Mr. Tony Turco, General Manager
              Contact Information

              Customer Contact

              • Mr. Tony Turco, General Manager
              • Mr. Jon Dailey, Service Director
              • Roger Buss, General Sales Manager
              Additional Contact Information

              Fax Numbers

              • (219) 865-4044
                Primary Fax

              Website Addresses

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/27/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              I leased a vehicle July 2023 that I brought in to have repaired on 2/16/24 and the dealership has not communicated with me on when the issue will be resolved. My car is still at the dealership sitting. I leased a New 2023 glc 300 4 ***** coupe that now needs a fuel tank according to the dealership. The car has less than ****** miles , is less than 6 months old , and this has been occurring since the third month after leasing the vehicle. I pay over ***** a month for a car note on a car I dont have or cannot drive these past few weeks . I dont have another vehicle and need my car for work. I would just like to have my car fixed and returned asap . This is not a timely manner and it appears nobody at the dealership sees this as an urgency . To keep the car over two weeks and not communicate efficiently with me is disheartening for me as a new consumer of Mercedes . This is my first Mercedes and probably my last Mercedes . I never expected all of this to occur on a vehicle such as a brand new Mercedes. I put gas in my car and right after it tells me I have none its at zero . The car stopped on me on the expressway the week before I brought it in . I had to walk up the expressway and get a gas can and get gas because the gas gauge is not reading properly on my new car. This was embarrassing *** never ran out of gas in my life. To diligently put gas in my car and it does this is sad. I cannot and should not have to keep up with my mileage in my head and constantly fill up because the gas gauge is broken. To have put gas in the car and it still reads zero after fueling up is unbelievable and unacceptable overall. I have reached out to corporate as well . Im a woman and I would hate for another woman, mother , sister or anyones daughter to ever experience this. I honestly feel like I bought a lemon unfortunately. I have a video as well showing me driving going 65 miles and Im on empty according to my gas tank that I just put $40 worth of gas in .
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              Local BBB

              BBB Serving Northern Indiana

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