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Consumers should be aware that signed contracts are binding legal documents describing the obligations of the signers. A contract generally cannot be broken or changed unless both parties agree. Oral promises usually do not affect the written agreement, and all guarantees and warranties should be clearly written. It is important to read and understand a contract and, if necessary, to obtain legal advice before signing it.
The Bureau advises consumers not to sign a contract containing blank spaces and never to sign a contract under pressure. Many contracts contain cancellation clauses. Cancellation must be made in writing, and the Bureau strongly recommends obtaining a receipt from the Post Office to prove compliance within the cancellation period.