BBB Business Review
Is this your Business?BBB Accredited Business since 01/16/2004
Appliance Factory Outlet
Find a LocationPhone: (970) 206-0640Fax: (970) 206-06416314 S College Ave, Fort Collins, CO 80525-4073 Send email to Appliance Factory Outletwww.appliancefactory.com

View BBB Rating for Appliance Factory Outlet - Sales/Service/Parts' headquarters.
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BBB Accreditation
A BBB Accredited Business since 01/16/2004
BBB has determined that Appliance Factory Outlet meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
BBB Complaint Information
Find aggregate BBB complaint information for Appliance Factory Outlet - Sales/Service/Parts. BBB located in Denver, CO has the full report as that BBB handles all complaints for Appliance Factory Outlet - Sales/Service/Parts.
Additional Information
topType of Entity
Corporation
Incorporated: February 1988, CO
Contact Information
Principal: Mr. Charles Ewing (President/CEO)Customer Contact: Ms. Debbra Lang (Office Manager)Mr. Jason Duong (Marketing Assistant)Business Category
Major Appliance Dealers, Small Appliance Repair Shops, Appliances - Installation, Major Appliance Repair Stores, Washer and Dryer Dealers, Refrigerator and Freezer Dealers, Oven Dealers, Microwave Oven Dealers, Dishwasher Dealers, Major Appliance Part Suppliers
Industry Tips
Refunds and ExchangesGetting Your TV/VCR Repaired
Find a LocationX
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Northern Colorado and Wyoming. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Appliance Factory Outlet is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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Some Better Business Bureaus offer additional content and services in BBB Business Reviews. The additional content and services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release. Not all enhanced content and services are available at all Better Business Bureaus.
