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The Garlic Store
Phone: (970) 223-0028 View Additional Phone Numbers 5313 Mail Creek Ln, Fort Collins, CO 80525
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for The Garlic Store include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Craig Fowler, Manager/Owner Ms. Debbie Fowler, Owner
Gourmet Shops Food Products Gift Basket Shops Gift Shops
THIS LOCATION IS NOT BBB ACCREDITED
5313 Mail Creek Ln
Fort Collins, CO 80525 (970) 223-0028 (800) 854-7219 Directions
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Additional Phone Numbers
- (800) 854-7219(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
Read Complaint Details
Complaint: Did not receive items and lack of customer service Placed an order for the following on March 31, 2013: Cart Items SKU Qty Item Price Item Total Certified Organic Flowerpot Garlic 4456 1 $4.95 USD $4.95 USD Spring Baby Garlic Planting Cloves 4455 1 $4.95 USD $4.95 USD Subtotal: $9.90 USD Shipping: $6.60 USD Grand Total: $16.50 USD order ID #7691 was charged for the order, but did not receive the items. I followed up with multiple emails concerning the order and have yet to hear from the company.
Desired Settlement: I would like a refund for the entire order.
Business Response: Business Response /* (1000, 11, 2013/07/02) */ Customer was emailed and fully refunded on her credit card on May 26th, 2013
BBB's Final Determination: Consumer accepted resolution offered by the business.