eBay is asking users to change their passwords
May 21, 2014

eBay is asking users to change their passwords because of a cyberattack that compromised a database containing encrypted passwords and other non-financial data. The company said it has no evidence of unauthorized activity for eBay users, and no evidence of any unauthorized access to financial or credit card information.

eBay says Cyberattackers compromised a small number of employee log-in credentials, allowing unauthorized access to eBay's corporate network.

The database was compromised between late February and early March, including eBay customers' name, encrypted password, email address, physical address, phone number and date of birth. The database did not contain financial information or other confidential personal information. The company said it has seen no indication of increased fraudulent account activity on eBay. The company also said it has no evidence of unauthorized access or compromises to personal or financial information for PayPal users. PayPal data is stored separately on a secure network, and all PayPal financial information is encrypted.

Beginning later today, eBay users will be notified via email, site communications and other marketing channels to change their password. In addition to asking users to change their eBay password, the company said it also is encouraging any eBay user who utilized the same password on other sites to change those passwords, too. The same password should never be used across multiple sites or accounts.