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Reporte de Confiabilidad del BBB

Hospice Family Care, Inc.

This charity does not meet one or more of the 20 Standards for Charity Accountability.
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Nombre: Hospice Family Care, Inc.
Teléfono: (256) 650-1212
Dirección: 3304 Westmill Dr SW
Huntsville, AL 35805-6119
Dirección de la página cibernética:
Report Creation Date: 30 de julio, 2014
Report Expiration Date: 30 de julio, 2017
Fecha de Fundación de la Compañía: octubre 1979
Fecha en que Inició sus Operaciones Comerciales Localmente: octubre 1997
Principal: Mr. Forrest James Briggs, Executive Director
Contacto de Servicios al Cliente: Ms. Lee Shaw, PR - (256) 650-1212
Dirección de Correo Electrónico:
Entidad: Corporación
Incorporado: enero 1979, AL
Número de Empleados: 39 Full Time. 15 Part Time.
Clase de Negocio: Hospices, Charity - Local, Home Health Services, Home Health Services - Skilled, In-home Care, Medical Equipment & Supplies, Nurses, Senior Home Care


Alabama Hospice Organization - Calera, AL
Hospice Foundation of America - Washington, DC

Stated Purpose

Hospice Family Care is committed to caring for individuals touched by life-threatening illness, grief and loss. The agency staff believes that all people have the right to compassionate, quality, end - of - life care.

Evaluation Conclusions

This organization has been evaluated according to the 20 BBB Standards for Charity Accountability. Donors must decide for themselves the relative importance of the Standards in question.

Hospice Family Care, Inc. does not meet the following 3 Standards for Charity Accountability.

016:Soliciting organizations shall have an annual report available to all, on request, that includes: (a) the organization’s mission statement, (b) a summary of the past year’s program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

The BBB did not receive an Annual Report from Hospice Family Care nor was one posted on the charity website.

017:Soliciting organizations shall include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.

The BBB did not see the Annual Report posted on the Hospice Family Care website.

018:Soliciting organizations shall address privacy concerns of donors by: (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, and (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

The BBB did not receive the donor privacy policies from Hospice Family Care nor were these posted on the charity website.

Hospice Family Care, Inc. meets the remaining 17 Standards for Charity Accountability.


HOSPICE FAMILY CARE is a community-based charity that cares for terminally ill patients and provides community bereavement support.

Total Program Expenses:$3,587,736


HOSPICE FAMILY CARE, INC. is governed by a 19 member board of directors which meets monthly.

Chief Executive Officer:Forrest James Briggs, Executive Director
CEO Compensation:$92,558
Highest Paid Executive:Executive Director
Highest Paid Executive Compensation:$92,558
Chair of the Board:Lewis Palumbo
Board Size:19
Paid Staff Size:39 Full Time. 15 Part Time.

Fund Raising

Method(s) Used:Direct mail appeals, invitations to fundraising events, print advertisements, tv and radio appeals, grant proposals, United Way

According to the organization, they do not employ any outside fund raising firms.

Tax Status

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.


According to Hospice Family Care, Inc.'s Annual Report for the year ended 30 de junio, 2012:

 Patient services$4,460,897
  Contract allowances & indigent care service$-285,344
  Estate bequest$610,500
  United Way$67,973
  Special events$41,266
  Interest income$13,980
 Total Income:$5,038,162
Expenses     % of total
% of total
  Programs: $3,587,736   80.90% 71.21%
  Fund Raising: $40,297   0.91% 0.80%
  Administrative: $806,746   18.19% 16.01%
  Other: $0   0.00% 0.00%
  Total Expenses: $4,434,779
Excess of Income over Expenses$603,383
Beginning Net Assets$2,987,829
Ending Net Assets:$3,591,212
Total Assets$23,922,256
Total Liabilities$331,044

* Excess for the year indicates the portion of income remaining after expenses.

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Consejos Sobre la Industria


In an effort to assist you in making a responsible decision, the BBB suggests you follow these guidelines:

1. Use your head as well as your heart. Beware of telephone solicitations. The ultimate telephone solicitation scam can result when callers secure your pledge for a donation to a non-existent charity.

2. If you are tempted to respond to a telephone appeal, request that literature be sent to you along with the organizations latest financial statement BEFORE you make a contribution. This information will allow you to determine how much of your donation actually goes to the cause, how much to fund raising and administrative costs.

3. Beware of "runners" who will be right over to pick up your check.

4. Never make cash donations, always pay by check with the endorsement made out to the charity, not the person collecting.

Bona fide solicitors will welcome the requests, and gladly furnish the information, bogus solicitors will not be able to provide this information or will attempt to talk themselves out of an uncomfortable situation and go on to a less "educated giver".

ID: 29000191
Reporte desde el 29 de julio, 2016 01:45
Derecho de Autor© 2016 Better Business Bureau

An organization may change its practices at any time without notice. Donors must decide for themselves the significance of any variation from BBB Standards, taking into account the relative importance of the practice in question in the context of the organization's total performance.

This report reflects the results of an evaluation of informational materials provided voluntarily by the organization. The report is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgement.

This report is not to be used for fund raising or promotional purposes.

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