BBB Business Review

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BBB Accredited Business since 10/21/2002

Benjamin Franklin Plumbing

Phone: (256) 773-8806Fax: (256) 773-8805View Additional Phone Numbers4504 US Highway 31 S, DecaturAL 35603-5004 Send email to Benjamin Franklin Plumbing

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BBB Accreditation

A BBB Accredited Business since 10/21/2002

BBB has determined that Benjamin Franklin Plumbing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

This company participates in the BBB's Corporate Sponsorship Program as a Bronze Sponsor

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Benjamin Franklin Plumbing's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews Customer Reviews on Benjamin Franklin Plumbing

Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3 Customer Reviews

Additional Information

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BBB file opened: 11/19/2001Business started: 01/01/1987
Licensing, Bonding or Registration

This company is in an industry that requires a license from the Alabama Homebuilders Licensure Board for contracts that exceed $10,000.

Contact Information
Principal: Mr. Keith Jackson (President) Lori Jackson (Co-Owner)
Number of Employees

6

Business Category

Plumbers, Water & Sewer Line Protection, Water Filtration & Purification Equipment, Water Heater - Tankless, Leak Detection, Leak Detecting Instruments, Water Heaters - Repairing, Plumbing Drains & Sewer Cleaning, Kitchen & Bath - Design & Remodeling

Products & Services

This company offers residential & commercial plumbing repair and replacement as well as bath & kitchen updates.

Hours of Operation

24 hours a day, 7 days a week

Service Area

Morgan, Madison, Limestone, Lawrence, and Cullman counties

Alternate Business Names
Jackson Plumbing, Jackson Plumbing dba Benjamin Franklin Plumbing
Industry Tips
Hiring A Licensed Contractor

Customer Review Rating plus BBB Rating Summary

Benjamin Franklin Plumbing has received 5.00 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.