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This Business is not BBB Accredited

Bizzy Bags and Gifts

1811 Barkley Bridge Rd SW, HartselleAL 35640-3733http://www.bizzybagsandgifts.com ! There is an alert for this business !

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BBB Accreditation

Bizzy Bags and Gifts is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Bizzy Bags and Gifts' rating include:

  • Length of time business has been operating.
  • 26 complaints filed against business
  • Failure to respond to 7 complaints filed against business.
  • 5 serious complaints filed against business.
  • Length of time business has taken to resolve complaint(s).
  • One complaint filed against business that was not resolved.
  • BBB does not have sufficient background information on this business. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.

Customer Complaints SummaryRead complaint details

26 complaints closed with BBB in last 3 years | 22 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues19
Problems with Product / Service7
Advertising / Sales Issues0
Billing / Collection Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 26

Additional Complaint Information

BBB files indicate that this business has a pattern of complaints concerning long delays and non delivery of products ordered and paid for.

Additional Information

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BBB file opened: 05/07/2013Business started: 10/02/2012
Type of Entity

Sole Proprietor

Business Management

Susan Hale formerly owned BrokMom and Hales Leather which had patterns of complaint regarding slow delivery and non delivery of merchandise. BBB maintains separate reports on BrokMom (http://www.bbb.org/northern-alabama/business-reviews/online-retailer/brokmom-gifts-in-double-springs-al-900093222?language=1) and Hales Leather (http://www.bbb.org/northern-alabama/business-reviews/online-retailer/hale-leather-900176374?language=1).

Contact Information
Principal: Susan Hale (Owner)
Number of Employees

2

Business Category

Online Retailer, Internet Shopping, Handbags

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.