This Business is not BBB Accredited
Bizzy Bags and Gifts
1811 Barkley Bridge Rd SW, Hartselle, AL 35640-3733 ! There is an alert for this business !
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Bizzy Bags and Gifts is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Bizzy Bags and Gifts' rating include:
- Length of time business has been operating.
- 26 complaints filed against business
- Failure to respond to 7 complaints filed against business.
- 5 serious complaints filed against business.
- Length of time business has taken to resolve complaint(s).
- One complaint filed against business that was not resolved.
- BBB does not have sufficient background information on this business. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||7|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||26|
Additional Complaint Information
BBB files indicate that this business has a pattern of complaints concerning long delays and non delivery of products ordered and paid for.
Type of Entity
Susan Hale formerly owned BrokMom and Hales Leather which had patterns of complaint regarding slow delivery and non delivery of merchandise. BBB maintains separate reports on BrokMom (http://www.bbb.org/northern-alabama/business-reviews/online-retailer/brokmom-gifts-in-double-springs-al-900093222?language=1) and Hales Leather (http://www.bbb.org/northern-alabama/business-reviews/online-retailer/hale-leather-900176374?language=1).
Contact InformationPrincipal: Susan Hale (Owner)
Number of Employees
Online Retailer, Internet Shopping, Handbags