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Find a Location

CIS Financial Services, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCIS Financial Services, Inc.

    Mortgage Banker
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.75/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/22/2013

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company provides retail insurance products to Cavalier Homes, Inc.'s exclusive dealer base. Personal lines property and casualty insurance policies as well as extended warranty products are offered to manufactured housing customers at the retail location at point of sale.

    Business Details

    Location of This Business
    818 Military St S, Hamilton, AL 35570-4708
    BBB File Opened:
    1/7/1993
    Years in Business:
    32
    Business Started:
    8/21/1991
    Business Started Locally:
    8/21/1991
    Business Incorporated:
    8/21/1991
    Accredited Since:
    8/22/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of MC 2904 for this business, issued by Alabama Banking Department. The expiration date of this license is 12/31/2024.

    These agencies may include:

    Alabama Banking Department

    401 Adams Avenue Suite 680

    Montgomery AL 36130

    (866) 465-2279

    https://banking.alabama.gov/

    BBB records show a license number of NMLS ID:93140 for this business, issued by Alabama Banking Department. The expiration date of this license is 12/31/2024.

    These agencies may include:

    Alabama Banking Department

    401 Adams Avenue Suite 680

    Montgomery AL 36130

    (866) 465-2279

    https://banking.alabama.gov/

    Type of Entity:
    Corporation
    Alternate Business Name
    • CIS Home Loans, CIS Insurance Agency
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Julie Jones, Executive Assistant
    Additional Contact Information

    Fax Numbers

    • (205) 921-5088
      Primary Fax

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/20/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    CIS Financial Services has failed to provide me with an explanation on why they did not pursue the amortization schedule payments per the terms of the loan agreement. I believe they are required by law to accurately disclose and follow the terms of the loan agreement and provide borrowers with an accurate amortization schedule that details the amount of each payment, the interest rate, and the principal balance. I think they intentionally misrepresents or manipulates the amortization schedule and they may be committing fraud or engaging in deceptive practices. This is a violation of various state and federal consumer protection laws, such as the Truth in Lending Act (TILA) and the Consumer Financial Protection Act (CFPA). At this point in my communication with CIS Financial Services, Inc., I only hope to settle this with an explanation whether this is a technical error or an intentional misrepresentation of deceptive practices.
    Read More

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sonya S

    5 stars

    03/30/2023

    If youre looking for a great home buying experience look no further!

    CIS Financial Services, Inc. Response

    03/31/2023

    Hi *****,Thank you for taking the time to share these kind words. We strive to provide the highest level of customer service. Please do not hesitate to reach out for any future home loan needs.

    Local BBB

    BBB serving North Alabama

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