BBB Business Review

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BBB Accredited Business since 06/01/1973

Wilson Lumber Company

Phone: (256) 852-7411Fax: (256) 851-99044818 Meridian St N, HuntsvilleAL 35811-1139 Send email to Wilson Lumber Company



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Description

Wilson Lumber provides building materials and some installation services to builders and homeowners alike in the North Alabama community. We have been family owned and operated since 1949.

BBB Accreditation

A BBB Accredited Business since 06/01/1973

BBB has determined that Wilson Lumber Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Wilson Lumber Company's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Wilson Lumber Company

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 01/01/1974Business started: 01/01/1949
Contact Information
Principal: Mr. Robb Wilson (President)Mr. Russ Wilson (Sales Manager)
Number of Employees

140

Business Category

Lumber - Retail, Windows, Storm Windows & Doors, Doors - Patio, Doors, Door Frames, Building Materials - Lumber & Home Centers, Building Materials & Lumber, Building Materials, Trusses - Construction, Millwork

Products & Services

Wilson Lumber provides lumber, plywood, doors, windows, cabinets, closets, tools, paint and a whole lot more. We install many of the items we sell.

The company offers the sale of building materials and supplies.

Hours of Operation
Mon: 07:00 AM to 05:00 PMTue: 07:00 AM to 05:00 PMWed: 07:00 AM to 05:00 PMThu: 07:00 AM to 05:00 PMFri: 07:00 AM to 05:00 PMSat: ClosedSun: Closed
Refund and Exchange Policy

Refunds and Exchanges are gladly accepted with your receipt as long as the item is like new and was not ordered specially for you (see us for the full refund policy).

Service Area

North Alabama

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.