BBB Business Review
What is a BBB Business Review?BBB Accredited Business since 05/01/1989
Best Western Plus Madison - Huntsville
Phone: (256) 772-7170Fax: (256) 464-07629035 Madison Blvd, Madison, AL 35758-1703 Send email to Best Western Plus Madison - Huntsvillewww.bwplusmadison.com
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BBB Accreditation
A BBB Accredited Business since 05/01/1989
BBB has determined that Best Western Plus Madison - Huntsville meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Best Western Plus Madison - Huntsville's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topType of Entity
Limited Liability Corporation
Business Management
Tiffany Caudill (Assistant General Manager)Contact Information
Principal: Ms. Cathleen Anderson (President)Customer Contact: Ms. Debbie Newman (Director of Operations)Ms. Patricia Hillis (Manager)Number of Employees
45
Business Category
Hotels, Motels, Restaurants - Breakfast, Restaurants, Banquet Facilities
Products & Services
The company offers temporary lodging accomodations.
Industry Tips
BBB Warns of Deceptive Travel-Related PromotionsGetting the Best Hotel Rate
Vacation and Travel
LocationsX
1 Locations
-
9035 Madison Blvd
Madison, AL 35758-1703(256) 772-7170Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in North Alabama. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Best Western Plus Madison - Huntsville is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
BBB began including complaint response text in BBB Business Reviews on January 16, 2013.
BBB reports the complaint response text for all reportable complaints against a business that are received electronically.
Industry Tips for Hotels
BBB Warns of Deceptive Travel-Related PromotionsGetting the Best Hotel Rate
Vacation and Travel
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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