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BBB Accredited Business since 10/30/1973

Garrison & Garrison, Inc.

Phone: (256) 859-8500Fax: (256) 859-85974922 Moores Mill Rd Ste A, HuntsvilleAL 35811-1561 Send email to Garrison & Garrison, Inc.



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BBB Accreditation

A BBB Accredited Business since 10/30/1973

BBB has determined that Garrison & Garrison, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Garrison & Garrison, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Garrison & Garrison, Inc.

Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1 Customer Review

Additional Information

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BBB file opened: 01/01/1975Business started: 10/07/1972
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Alabama Board of Heating, Air Conditioning & Refrigeration Contractors
100 N. Union St., Suite 630
Montgomery, AL 36130-0001
(866) 855-1912
http://www.hacr.alabama.gov

State of Alabama Plumbers & Gas Fitters Examining Board
11 West Oxmoor Road, Suite 104
Birmingham, AL 35209
(205) 945-4857
http://www.pgfb.state.al.us

BBB records show a license number of 03225 for this company, issued by State of Alabama Board of Heating, Air Conditioning & Refrigeration Contractors. Their web address is http://www.hacr.alabama.gov. The expiration date of this license is 12/31/2016.

Type: Competency License

BBB records show a license number of 206 for this company, issued by State of Alabama Plumbers & Gas Fitters Examining Board. Their web address is http://www.pgfb.state.al.us. The expiration date of this license is 12/31/2016.

Type: Competency License

Contact Information
Principal: Andy & David Garrison (Owners)Customer Contact: Ms. Heather Middlebrooks (Office Manager)
Number of Employees

20

Business Category

Heating & Air Conditioning, Heating Equipment, Air Conditioning Supplies & Parts, Heating Equipment & Systems Cleaning & Repair, Air Conditioning Systems - Cleaning, Air Conditioning Repair, Heating Contractors, Heat Pumps, Air Conditioning Contractors & Systems

Products & Services

The company is engaged in the sale, service and installation of heating and air conditioning equipment.


Customer Review Rating plus BBB Rating Summary

Garrison & Garrison, Inc. has received 5.00 out of 5 stars based on 1 Customer Review and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.