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In North Alabama

BBB Business Review

BBB Accredited Business since 02/01/2011

KTI Express Courier

Phone: (256) 585-1054Fax: (888) 812-82073054 Leeman Ferry Rd SW Ste Q, HuntsvilleAL 35801-5660 Send email to KTI Express CourierView Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 02/01/2011

BBB has determined that KTI Express Courier meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered KTI Express Courier's rating include:

  • Length of time business has been operating.

Factors that raised KTI Express Courier's rating include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Industry Comparison| Chart

Couriers, Messenger Service, Freight Forwarding, Delivery Service, Personal Services, Shopping Service - Personal

Additional Information

top
BBB file opened: 01/13/2011Business started: 11/02/2009
Type of Entity

Corporation

Incorporated: November 2009, AL

Contact Information
Principal: Mr. Cecilio Kentish (President/CEO)Customer Contact: Ms. Tiffany Kentish (Vice President)
Number of Employees

5

Business Category

Couriers, Messenger Service, Freight Forwarding, Delivery Service, Personal Services, Shopping Service - Personal

Products & Services

Product or Service Offered: Courier Service. Deliveries to business statewide or nationally. Critical/Routine Routes, Emergency Deliveries, Inter-Office Mail, Bank Deposits, Short/Long Hauls, Automotive Parts, Legal Documents, Medical Specimens and more.

Alternate Business Names
Kentish Transportation, Inc.
Industry Tips
Shop, Dine AND Get Paid?
Spot Delivery Complaints are on the Rise

Map & Directions

Map & Directions

Address for KTI Express Courier

3054 Leeman Ferry Rd SW Ste Q

Huntsville, AL 35801-5660

To | From

LocationsX

1 Locations

  • 3054 Leeman Ferry Rd SW Ste Q 

    Huntsville, AL 35801-5660(256) 585-1054

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in North Alabama. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*KTI Express Courier is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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Additional Web Addresses

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB began including text of consumer complaints and business responses in BBB Business Reviews on January 16, 2013 for complaints filed on that date and thereafter. This includes all complaints that meet our reporting guidelines and that are filed electronically. We also report on the resolution of the complaint, as determined by BBB

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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