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In North Alabama

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BBB Accredited Business since 03/23/2004

One on One Floor Covering, LLC

Phone: (256) 828-0171Fax: (256) 828-633215162 Highway 231 431 N, Hazel GreenAL 35750-9224 Send email to One on One Floor Covering, LLC

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Mohawk Color Center Elite near Huntsville, AL, just a short drive up North Memorial Pkwy. We have been in the flooring business for over 35 years. Our experience and quality of work is second to none. We pride ourselves in making our customers #1.

BBB Accreditation

A BBB Accredited Business since 03/23/2004

BBB has determined that One on One Floor Covering, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised One on One Floor Covering, LLC's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Industry Comparison| Chart

Carpet & Rug Dealers - New, Tile - Non-Ceramic - Contractors & Dealers, Floors - Hardwood, Vinyl Flooring, Carpet & Rug Pads, Linings & Accessories, Carpet & Flooring Companies, Commercial Products Wholesale & Distributor, Tile - Ceramic - Contractors & Dealers, Carpet & Rug Measuring

Additional Information

BBB file opened: 03/23/2004Business started: 01/01/1993
Type of Entity

Limited Liability Corporation

Contact Information
Principal: Mr. William Cantrell (Owner) Kelly Cantrell Sisk (Manager)
Number of Employees


Business Category

Carpet & Rug Dealers - New, Tile - Non-Ceramic - Contractors & Dealers, Floors - Hardwood, Vinyl Flooring, Carpet & Rug Pads, Linings & Accessories, Carpet & Flooring Companies, Commercial Products Wholesale & Distributor, Tile - Ceramic - Contractors & Dealers, Carpet & Rug Measuring

Products & Services

The company offers the sale & installation of carpet, hardwood & tile including showers and backsplashes, and interior decorating services.

Hours of Operation
Mon: 08:00 AM to 05:00 PMTue: 08:00 AM to 05:00 PMWed: 08:00 AM to 03:00 PMThu: 08:00 AM to 05:00 PMFri: 08:00 AM to 05:00 PMSat: 08:00 AM to 12:00 PM
Refund and Exchange Policy

30 Days from the date of purchase. No returns on Special orders.

Industry Tips

Photos & Videos


1 Photo

Map & Directions

Map & Directions

Address for One on One Floor Covering, LLC

15162 Highway 231 431 N

Hazel Green, AL 35750-9224

To | From


1 Locations

  • 15162 Highway 231 431 N 

    Hazel Green, AL 35750-9224(256) 828-0171

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in North Alabama. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*One on One Floor Covering, LLC is in this range.


Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


BBB began including text of consumer complaints and business responses in BBB Business Reviews on January 16, 2013 for complaints filed on that date and thereafter. This includes all complaints that meet our reporting guidelines and that are filed electronically. We also report on the resolution of the complaint, as determined by BBB


Industry Tips for Carpet & Rug Dealers - New


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