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North Alabama

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BBB Accredited Business since 09/30/1999

First Metro Bank

Find a Location

Phone: (256) 386-0600Fax: (256) 386-0651View Additional Phone Numbers406 Avalon Ave, Muscle ShoalsAL 35661-2808 Send email to First Metro Bank

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BBB Accreditation

A BBB Accredited Business since 09/30/1999

BBB has determined that First Metro Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised First Metro Bank's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Advertising / Sales Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Additional Information

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BBB file opened: 12/07/1992Business started: 11/07/1988
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Alabama Banking Department
401 Adams Avenue Suite 680
Montgomery, AL36130
(866) 465-2279
http://www.bank.state.al.us

BBB records show a license number of 27381 for this company, issued by Alabama Banking Department. Their web address is http://www.bank.state.al.us. The expiration date of this license is 12/31/2014.

Type: Competency License

Type of Entity

Corporation

Incorporated: November 1988, AL

Contact Information
Principal: Mr. Rodney Howard (President)
Number of Employees

60

Business Category

Banks, Financing, Mortgage Lender, Loans, Banking Services, Savings & Loan Associations, Consumer Finance & Loan Companies

Products & Services

The company offers complete banking services including accounts and loans.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.