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Find a Location

First Southern State Bank has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforFirst Southern State Bank

    Bank
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/25/2015

    Years in Business: 114

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    First Southern State Bank has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      80 Bank St, Stevenson, AL 35772-3782
      BBB File Opened:
      10/31/1997
      Years in Business:
      114
      Business Started:
      1/1/1910
      Business Incorporated:
      11/30/2005
      Accredited Since:
      6/25/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 2829 for this business, issued by Alabama Banking Department. The expiration date of this license is 12/31/2024.

      These agencies may include:

      Alabama Banking Department

      401 Adams Avenue Suite 680

      Montgomery AL 36130

      (866) 465-2279

      https://banking.alabama.gov/

      BBB records show a license number of NMLS ID:761800 for this business, issued by Alabama Banking Department. The expiration date of this license is 12/31/2024.

      These agencies may include:

      Alabama Banking Department

      401 Adams Avenue Suite 680

      Montgomery AL 36130

      (866) 465-2279

      https://banking.alabama.gov/

      Type of Entity:
      Corporation
      Business Management
      • Mr. Jack Lovelady, President/CEO
      Contact Information

      Principal

      • Mr. Jack Lovelady, President/CEO

      Customer Contact

      • Mr. Jack Lovelady, President/CEO
      • Mr. Scott Kirk, Executive Vice President
      • Mr. Cain Fairbanks
      Additional Contact Information

      Fax Numbers

      • (256) 437-9332
        Primary Fax

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/25/2022

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      6/30 the fraud dept of fssb called at 7:53am asking if 5 charges were mine to a ******* Wireless. That 2 charges went through totalling a little over $800. That they are blocking my card and I need to call the bank when they open to report fraud and get my money back. I filed a report with the BBB later against *******. I even called ******* and spoke w a ****** in their security department. She even called back saying they can't do anything but to let me know money went to Nigeria and to have my bank help me. Yesterday 7/20 my local branch bank manager called Ms. ***** telling me the fraud department doesn't consider it fraud that I gave my card willingly. Mind you ******* is in Washington I'm in Alabama, I have a local job and during this time my Dad has been in and out of hospitals and seeing doctors. That when I spoke with bookkeeping before yesterday multiple times before **** had told me that I was not the only victim at our bank that 5 other people were hacked. That 2 other people were given their money back. The bank told me I have to pay it back and that our bank doesn't protect us for things like this I verified with the fraud dept and the main office that they used my debit card as a credit card and everything I've been looking up is that I'm protected through the fdic. Bank says no and told me to call ******* and raise Caine to get money back and that they will give me a couple days and then overdraft my account of the 800+ dollars. I have bills take care of 2 kids, schools starting. I have had to work through this lockdown during the pandemic I work 12 hour days I have to use a debit card to pay things that I can't get to cause they are only open during the day like utilities insurance. I even canceled my Amazon account and it helped get me things I haven't been able to get at the store and now I have to pay for being hacked!!!!
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Local BBB

      BBB serving North Alabama

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