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Find a Location

Culligan Water Conditioning has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCulligan Water Conditioning

    Water Treatment Equipment

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Residential, Commercial and Industrial Water Treatment Products and Services

    Products & Services

    Water softeners, water filters, Reverse Osmosis Drinking Water systems, Deionizers.

    Business Details

    Location of This Business
    1200 Arden Way, Sacramento, CA 95815-3302
    BBB File Opened:
    1/16/1990
    Years in Business:
    78
    Business Started:
    1/1/1946
    Business Incorporated:
    5/4/1987
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 259766 for this business, issued by Contractor's State License Board. The expiration date of this license is 2/28/2025.

    These agencies may include:

    Contractor's State License Board

    9821 Business Park Drive

    Sacramento CA 95827

    (800) 321-2752

    http://www.cslb.ca.gov/

    BBB records show a license number of 1112351 for this business, issued by Contractor's State License Board. The expiration date of this license is 11/30/2025.

    These agencies may include:

    Contractor's State License Board

    9821 Business Park Drive

    Sacramento CA 95827

    (800) 321-2752

    http://www.cslb.ca.gov/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Culligan Water Company
    Business Management
    • Mr. Mark J Felton, President
    Contact Information

    Principal

    • Mr. Mark J Felton, President

    Customer Contact

    • Mr. Mark J Felton, President

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/19/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    I am writing to express my extreme dissatisfaction with the continuous harassment and incompetence displayed by Culligan. Despite signing a contract, I have been bombarded with emails every day, sometimes multiple times, urging me to sign it again. I have reached out to the sales representative several times to address this issue, but she has bluntly refused to fix it. Additionally, my attempts to seek resolution through customer care have been met with further negligence.This persistent harassment is not acceptable and has set a negative tone for our new business relationship. If they cant and/or refuse to handle a simple task it concerns me and has caused me to have serious doubts about continuing to work with Culligan. Furthermore, I am deeply disappointed with the initial handling of the business relationship. ********'s lack of attention to detail, including spelling issues, price discrepancies, memory lapses, and failure to disclose important details, has been highly unprofessional and has further contributed to my dissatisfaction.Additionally, I need another sales person assigned to my account for the day followup as I will not work with ******** further.I urge Culligan to address these issues promptly and take necessary steps to ensure that such incidents do not recur in the future.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Reginald P

    1 star

    03/29/2024

    This company is not worth doing business with the new management that took over is not looking after their customers only looking for the money how to make it and in that way they can discriminate their customers and make new rules on the spot and forcing their customers out trying to get them out without getting the right channel of working they are charging the customers without a bill and wants have overcharges on the bill when they do come out to work they never provide any paperworks and what they want they just put it on without customers knowing

    Local BBB

    BBB of Northeast California

    BBB Reports On

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