BBB Accredited Business since
Phone: (530) 925-1152 2480 Dr Martin Luther King Junior Pkwy, Chico, CA 95928
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A BBB Accredited Business since
BBB has determined that Valley Oak Veterinary Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Valley Oak Veterinary Center include:
- Length of time business has been operating
Factors that raised the rating for Valley Oak Veterinary Center include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Veterinary Medical Board
1420 Howe Avenue Suite 6, Sacramento CA 95825
Phone Number: (916) 263-2610
Type of Entity
Business ManagementMr. Rick Gebhart, Owner Ms. Shelly McNutt, Manager Ms. Erin Portillo, DVM
Veterinarians Pet Services
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Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
BBB Complaint Process
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What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
Complaint Trends - Last 3 Years
Customer Review Trends
|6/12/2012||Problems with Product/Service|