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BBB rating is based on 16 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating at this time because BBB file information is being reviewed and/or updated.

Additional Locations

  • 3432 Auburn Blvd

    Sacramento, CA 95821 (916) 969-8467

  • 1

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Additional Phone Numbers

  • (916) 969-8467(Phone)
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BBB's Business Review on this business is currently being updated. Therefore BBB cannot provide you with any information at this time.

Complaint Detail(s)

12/10/2013 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: We had somebody out to look at our chairs. The chairs were begining to sag. I wanted the chairs fixed. Evco let me know that it shouldn't cost more then $400 each chair. I thought this was very expensive but *** kept saying how expensive the fabric was. I paid $100 check deposit and he took the chairs. 16 1/2 weeks later we received a call stating the chairs were done and it would be $1485. They stated that I could not pay with checks only cash. I do not want to pay with cash only check but *** said his accounting department will not take checks. (Only new strapping and foam was replaced on both chairs) *** stated that he could not give a written estimate as it would be hard to tell.

Desired Settlement: I want my chairs delivered to my house so that I can see they have been repaired then we will pay this outrageous price as I do not see a way out of this one.

Business Response: Final Consumer Response
Customer states that this matter was settled through court mediation (no judgement) and they agreed reluctantly to pay a reduced cost of $1200 for the repaired chairs. Mrs. ******* had prepared a statement for the judge which she wants to mail to us for our records. Although they settled, she asked that BBB continue to look into the matter.

BBB's Final Determination: Consumer accepted resolution offered by the business.