BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that M & S Wesley Tree Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for M & S Wesley Tree Service include:
- Length of time business has been operating
Factors that raised the rating for M & S Wesley Tree Service include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
Type of Entity
Business ManagementMr. Marc Wesley, Owner Ms. Shuree Wesley, Owner
Tree Service Paving Contractors Arborist Landscape Contractors
Alternate Business NamesM&S Wesley Tree Service
Products & Services
M&S Wesley & Tree Service provides complete tree pruning, trimming, and removal services.
Industry TipsBBB Tips for Hiring a Contractor in California
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BBB Complaint Process
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Complaint Trends - Last 3 Years
Customer Review Trends
Problems with Product/Service
Read Complaint Details
Complaint: I paid Wesley 1500.00 to take down 2 large oak trees. I told him where the wood was to be placed and it was to be in 16in rounds. There were some that 22 7 26in. The 2 crotches were huge, probably 3 to 4 hundred lbs ea. His crew did not place the the rounds where they were to be and in crushed 3 oleander plants and destroyed a planter. They left after dark and the next morning I went out and found the biggest mess. I had to hire 2 men to finish getting the wood and cleaning our yard.
Desired Settlement: Return 500.00 of my money that it took to clean up a very very poor job.
Initial Business Response
BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved