BBB Business Review
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BBB Accredited Business since
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The tour directors and staff of Sports Leisure Vacations have but one goal: Making travel dreams come true. Since 1979, we've been proud to offer group travel experiences to mature and discriminating adventurers which are enriched with fun-filled activities, memorable dining, first-class accommodations, friendly camaraderie and an experienced staff dedicated to creating memorable journeys.
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A BBB Accredited Business since
BBB has determined that Sports Leisure Vacations, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Sports Leisure Vacations, LLC include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Seller of Travel
P.O. Box 944255, Sacramento CA 94244
Phone Number: (916) 322-3360
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Mark Hoffmann, Owner Kevin Murphy, General Manager Mr. Robert Veliky, Controller Mr. Clayton Whitehead, Co-owner
Tours - Operators & Promoters Travel Agencies & Bureaus
Products & Services
Sports Leisure Vacations, LLC sells the following brand(s): All major cruise lines, American Queen Steamboat Company, Holland America Line, Self-created group tours
Sports Leisure Vacations, LLC offers the following product(s): Escorted group cruises, Escorted group tours, Guaranteed departures
Method(s) of PaymentCash, check, money orders and all major credit cards: American Express, Discover, MasterCard and VISA.
Refund and Exchange PolicyWe offer full refunds for all trips outside of 60 days before the departure with no questions asked. Within 60 days refunds vary depending upon trip type, length, price and date of cancellation. Optional Cancellation Protection is available for an additional charge on all tours. If wanted, it must be purchased within 10 days of making your reservation.
Products & Services
Door-to-door service and your first bag travels for free.
Well chosen hotels and restaurants: authentic travel experiences with just the right balance of luxury and comfort.
Unique Destinations and Itineraries: from oddities to dreams come true
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview