If yes, click here to login.
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Pool Supply World offers pool and spa supplies.
Request a Quote
A BBB Accredited Business since
BBB has determined that Pool Supply World meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Pool Supply World include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 23 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||16|
|Total Closed Complaints||23|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMrs. Dana Swan, Vice President of E-Commerce Operations Mr. Eric Brophy, CFO Ms. Sarah Cripe, Customer Care Agent Mr. Mark Krueger, CEO Mr. Chris Page, Controller
Swimming Pool Equipment & Supplies Swimming Pools- Above Ground Spas & Hot Tubs - Dealers Spas & Hot Tubs - Supplies & Parts
Products & Services
Pool Supply World offers the following product(s): Company offers swimming pool services.
Alternate Business NamesXpem, Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview