This Business is not BBB accredited
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On 9/4/2013 the business's accreditation from BBB was revoked.
The revocation was due to violation of BBB Accreditation Standards:
4A. Upon request, provide BBB with all information required to evaluate compliance with BBB standards. This may include, but is not limited to business name, address and contact information; names and background of principals; business and banking references; licensing and/or professional accreditation; and a complete description of the nature of the business.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Rodriguez Bros. Pool Plastering, Inc. include:
- BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.
Factors that raised the rating for Rodriguez Bros. Pool Plastering, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
Type of Entity
Business ManagementMr. Candy Rodriguez Sr., RMO/CEO/President
Swimming Pool Contractors, Dealers, Design Plastering Contractors
Products & Services
Rodriguez Brothers Pool Plastering, Inc. is a licensed swimming pool contractor for commercial and residential pools and spas specializing in pool plastering and resurfacing.
Industry TipsHiring a Contractor in California: Essential Tips
THIS LOCATION IS NOT BBB ACCREDITED
1450 Sproule Ave
Sacramento, CA 95811 Directions
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Additional Phone Numbers
- (916) 552-7800(Phone)
Additional Web Addresses
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating Overview
BBB Customer Reviews Star Rating represents the customers opinions of the business. The Customer Review Star Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score. Below is the Customer Review Star Rating scale.
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB Customer Review Star Ratings are not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Star Rating in addition to all other available information about the business.
Problems with Product/Service
Read Complaint Details
Complaint: Pool was replastered_January 2008.Some time after the bottom developed rough brown spots. Contractor must repair the workmanship defect. Rodriguez replastered the pool January 2008. After a short while brown rough spots showed up on the bottom. I asked them to inspect. They sent someone to repair. Many more spots have developed since. I asked them to ispect and they did and promised to send some one. No one has come. I initially thought that it might be chemical balance issue but the company who handles the chemical advised that it is not cheical balance matter but the pool itself.
Desired Settlement: Rodriguez Brothers should repair or replace the plaster so this issue does not keep on reappering.
Business' Initial Response
BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved
|3/2/2012||Problems with Product/Service|
|8/23/2011||Problems with Product/Service|